Support
If you have any questions or issues, our support team is here to help.
Support Portal
Need technical assistance or have an issue? Submit a ticket and track progress.
Support Guide
You can raise a ticket from our support portal.
Share all relevant information regarding your query for faster resolutions.
Submit screenshots or attachments (Max 2MB) to enable quicker support.
If a file is larger than 2MB, please compress it before uploading.
Note: Only common file types (images, PDF, video) are accepted.
Raise tickets through your registered email ID associated with Cofinex.
If mobile upload fails, please try using a desktop or laptop browser.
Important
Cofinex will never ask for personal info through social media or direct messages.
Always raise a support ticket and share information only through the official support ticket system. Support responses will only be provided through tickets with your registered email ID.
